Posts Tagged "Social Media"


Over the past year I have been horrible about blogging. In fact after writing 50+ articles in a year, I went to virtually nil. What happened? It was all going so well. Well, life happened. Between building a business, helping my wife start her business, having a new baby, moving to a new home, traveling, trying to stay in shape etc. etc. I haven’t been on the ball. This is no excuse, because others seem to do it, but something I need to fix. I recently completed some personal projects and now am going to make some time for more blogging. Not necessarily for other people, but for myself. I found it to be a wonderfully cathartic exercise that I miss out on. Here are some updates that I will be sharing News on Printchomp – There is so much goodness going on that I need to do a better job sharing how awesome our team is and how much we are growing. Lots of news on this coming soon! Community News – Last year, I wrote my then last blog article on Why I moved back to the Waterloo Region. I have been kindly asked by Kara Swisher to contribute to her new kick-ass blog Re/code. You can expect for me to do a killer update on all the goodness going on with startups near me and the entire scene Startup lessons learned – Over the past 2 years with Printchomp and interacting with other startups, I have learned so much. After having a series of dinners with friends and colleagues namely ones with Scott Oldford and Alkarim Nasser, I realized that if I don’t share these lessons, I think I am missing out on the opportunity to crystallize them in my head and more importantly share them with others. I had an amazing trip to San Francisco a couple months ago and was so neglectful not to share all the cool people I got to meet with. Nope I won’t review your product – I am still getting regular requests to review new products. Unless it is something I stumble upon myself and is absolutely amazing I probably won’t write about it. I won’t do fake sponsored blogs either, unless what you are shilling is absolutely amazing and you’ll give me one (or have a truck full of cash show up). Trends – Being head down in my startup I am seeing a lot of cool technology trends, more importantly potholes and things to avoid. I’m going to try to share this stuff because there are some amazing things going on. Video Studio – I’m happy to...

Read More

WrestleMania has transformed itself from a small wrestling event to an international media spectacle. In its 28th incarnation, held at the beginning of this month, there were no signs of it stopping. The WWE did something unique last year – it announced the main event for Wrestlemania over a year in advance. The big match featured Dwayne “The Rock” Johnson, a huge cross-over star, and John Cena, the current flag bearer for the company. Recognizing the challenges of trying to keep interest for the match a year in advance, the WWE turned to social media. I wanted to some of the people driving this initiative, both on- and off-screen. Jason Hoch, SVP of Digital Operations for the WWE, discussed his social media strategies for fan engagement and social TV. Since joining the WWE, Hoch undertook a huge project to re-launch WWE.com with a totally new UX with social media at its core. Rather than just putting as Jason says “plug-ins” or social areas, they have tried to build the entire site to be socially enabled. This included deep integration so users could follow their favorite stars on multiple social networks and interact with them seamlessly. Throughout the event, WrestleMania and related hashtags dominated Twitter. As they push hard into social, Jason specifically recognizes that social media fatigue is a key element that needs to be closely monitored to determine what level of interaction is appropriate and doesn’t turn off fans in its broadcasts and other media. I also interviewed Zack Ryder, who talked about how he has elevated his career due to social media. Zack has been one of the key individuals who helped push social onto the WWE radar and elevate its corporate importance. While he isn’t the biggest star in the WWE, his usage of social has elevated his position in the company and allowed him to better engage his fans. He points to this and says if he didn’t embrace social media and make some waves he would have likely been fired. This is a good example of how employees are using social media to elevate their status within a company and make themselves more valuable employees in the eyes of their employers. So far, their engagement strategy appears to be working. The WWE feels like they are more up-to-date and engaged. In many cases, WWE wrestlers were actively retweeted, followed and engaged by fans. One stat that is very telling was the number of followers and likes they have on Facebook and Twitter. The numbers behind this are impressive. Between all of the stars’ accounts, they have over 60 million Twitter followers and 20 million Facebook...

Read More

  It’s the eve of WrestleMania 28, and I got a chance to meet with Dwayne “The Rock” Johnson. What does that have to do with tech? Well, in the video interview, Johnson shares his thoughts on how social media has changed the game, what is his favorite tech and how he uses it to engage his fans. Johnson says he launched his Twitter account a little more than a year ago, and that it’s “one of the greatest things” he’s ever done, because it gives him a way to connect directly to fans. “A lot of people would have had a team coming in … these great business minds, but I wanted to strip away the business of it all,” he says. You can see more, including a peek at Johnson’s iPhone, in the video above. (The background noise is a little loud at first, but Johnson comes through loud and...

Read More

Over the last year, you may have noticed that a once-niche trend not only crept into the mainstream, but is starting to really make a big splash. Gamification has become one of the hottest buzz words in the industry and is probably in the process of taking over a website or user experience near you. For the uninitiated, gamification, said simply, is the use of game design techniques and mechanics to solve problems and engage audiences. Over the last year, even large companies and enterprises are starting to get in on the game, with Gartner saying that all CIOs should have gamification on their radar, and M2 research predicting that the gamification market will reach 2.8 billion in direct spending by 2016. Okay, so it’s on the rise, we get that, but let’s take a look at some of the players that are helping to take this trend to the next level. Three companies in particular are currently creating some buzz in the space: Badgeville, Bigdoor and Bunchball. Badgeville started by making a big splash center stage at Disrupt in the fall of 2009. The company took home the Audience Choice Award at Disrupt, has since gone on a tear and is poised to have a great 2012. (Check out Rip’s original post on Badgeville’s prospects here.) Badgeville Co-founder and CEO Kris Duggan pulls no punches when it comes to one of the most visible and early adopters of gamification, the check-in king: Foursquare. The CEO says that Foursquare was early in its attempts at gamification, but that its incentivization models remain fundamentally flawed. Duggan points to the “Mayorship” system within Foursquare: “You have literally hundreds of people and only one mutually-exclusive point of recognition, the Mayor. What happens to the other hundreds of people? Not only are they not engaged, but you don’t take into consideration different types of users.” Duggan believes you need to engage not only the heavy user, but medium and light users as well. Rather than a one-size-fits-all methodology, you can appeal to each user type and incent them accordingly. From a marketer’s perspective this is a huge hole in the way Foursquare approaches gamification for brands. The ability for brands to own their engagement strategy is key for them to grow their model. A vanilla badge strategy will only allow them to go so far and without real control of the experience and rewards it won’t be a rich experience. Keith Smith, CEO of Big Door, has seen large adoption of their gamification platform. And, in particular, the CEO recognizes a big opportunity selling to marketers: “Marketers today spend more money on acquiring users than working to retain those users and providing them with a reason to...

Read More

The content creation class shall inherit the Internet. Richard Florida coined the expression the “Creative Class”, his belief being that these some 30 to 40 million would be the driving force for economic development in a postindustrial world. Instead of driving the macro economy the Content Creation Class refers to the group of people who drive content on the internet those that write blogs, those that upload video to YouTube, and those that upload pictures to share with the world. The Internet is a key segment within this postindustrial world identified by Florida. Since the emergence of Webernets, two distinct classes that have emerged — those that create content and those who consume it. For every content creator there are far more individuals that consume content. Like other class systems, there are inherent advantages or disadvantages with each class. While content creators have had their share of benefits, the concept of mass content creation also comes with its own risks. The rise of the content creation class Content creators have enjoyed advantages over content consumers since the dawn of the internet. They enjoy higher amounts of influence; they have the potential to earn more money and fame. The only prerequisite to be part of this class is to create content; you do not need to be creative, correct or even factual. Bloggers are a great example of this — some blog just for blogging’s sake, while others have made it into a career or in some cases a successful business. Whether it is through paid promotion, advertisement or Google Adwords, people make thousands or tens of thousands of dollars monthly creating content on their blog. This system is has been used and abused by paid bloggers and those looking to bend the Google algorithm to their will to bend a torrent of traffic to their respective site. Thin content is a common problem, and parasitic to the Internet as a whole. It is still however, a part of content on the web, good or bad. Filling the content vacuum The content vacuum requires new content and it doesn’t seem to matter what it is. People will consume it. This isn’t to say that the better content won’t command more eyes, but even bad content will find viewers. This is another key differentiation between the creative class, you don’t need to necessarily be creative or factually correct to create information on the Internet. The reality is those that create either good or bad content will still see a benefit from it. A prime example is YouTube, there is tons of questionable videos that garner hundreds of thousands of views. As eyes continue to shift...

Read More